We want you to be completely satisfied with your purchase from Dentolab.co.uk. If you’re not happy with your order, please contact hello@dentolab.co.uk within 14 days of receiving your items.
To qualify for a return or refund:
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Products must be unused, unopened, and in their original packaging.
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We cannot accept returns on opened or used oral care products for hygiene reasons.
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Faulty or damaged items will be replaced or refunded in full once assessed.
Please contact us before sending any items back. Once your return is approved, we’ll provide instructions and process your refund within 5–10 business days.